Authentication
The Public API uses workspace API keys sent as Bearer tokens in the Authorization header.
Overview
The WaaPY Public API lets you send messages, manage contacts, labels, queues, tickets, and connections programmatically. All requests use a workspace API key as a Bearer token and go through rate limiting and monthly quota checks.
Messages
Send text or template messages to recipients and react to stored messages using the Public API.
Contacts
List, view, create, update, delete, and bulk delete contacts through the Public API.
Labels
List workspace labels using the Public API.
Queues
List workspace queues using the Public API.
Connections
List workspace connections using the Public API.
Tickets
List, view, and manage tickets including messages, labels, queue assignment, transfer, and status changes.
Errors
Common error responses from the Public API and their meanings.
OpenAPI
Access the machine-readable OpenAPI specification and the interactive API documentation.